To our valued customers,
As you may already be aware, there are currently worldwide urea shortages and shipping delays for all AdBlue products, this is creating difficulties with supply.
In response to this, our supplier is imposing a temporary surcharge on bulk orders of $0.54 per litre to cover the additional costs incurred sourcing urea in the current environment which we unfortunately, must pass on to you. There will also be price increases on packed products. These surcharges will come into effect immediately.
Please know, these surcharges and supply issues are temporary, and we will keep you up to date on all changes as they occur. We are committed to providing you the best possible service throughout this time and will continue to fulfill your orders to the best of our ability.
If you have any questions or concerns, please do not hesitate to contact your local area sales manager or our head office team on (08) 9725 6475 or firstname.lastname@example.org
We appreciate your patience and consideration.